FAQs
Access detailed responses to common queries and frequent concerns.
Common questions and answers
Alongside our competitive rates, we are dedicated to being available for any inquiries you may have during the term of your loan. Whether you are a first-time buyer or a seasoned investor, we are committed to supporting you whenever you need assistance.
What does a broker do?
A broker is a finance expert who collaborates with you individually to explore your borrowing objectives and assess how much you can borrow. They generally offer a more customised level of service compared to lenders and have access to various loans, enabling them to find the most suitable loan terms for your specific circumstances.
Do you charge fees for home or investment loans?
When you secure a loan through a broker, there are no additional repayments or fees incurred. Brokers receive their commission from the lender for bringing in new clients, which does not influence your interest rate or other terms of the loan agreement.
Is it more expensive to use a broker?
Engaging a broker is at no cost to you since the lender compensates your broker. With access to a wide range of loan products from numerous lenders, brokers can pinpoint the most suitable loan for your needs and financial situation. Typically, this encompasses the most competitive rate available at that moment along with features that suit you best.
Some brokers may impose service fees, which should be disclosed prior to offering their services.
How much can I borrow?
Our borrowing calculator can provide a good estimate of how much you might be eligible to borrow, but for a more accurate evaluation, please reach out to our team. We can discuss your options in detail and consider your individual circumstances.
Should I choose a fixed or variable rate?
As the name implies, variable-rate home loans feature interest rates that fluctuate over time. These loans often offer more flexibility compared to others, including features like redraw facilities and options for extra payments. However, they do not guarantee fixed repayment amounts.
Conversely, fixed-rate home loans provide consistent monthly repayments, allowing you to know exactly what you need to pay each month throughout the loan term. While these loans may lack some flexibility in features, they deliver certainty when budgeting for repayments.
When deciding on the type of loan that suits you best, it’s essential to weigh what matters most to you—whether that’s flexibility or assurance regarding your monthly payments.
Which lenders do you collaborate with?
Thanks to our affiliation with a mortgage aggregator, we have the advantage of sourcing loan options from over 40 lenders. This enables us to assist you in finding multiple suitable solutions tailored to your specific needs.